About us

We have been working in the Brazilian market for nearly 120 years, and have had a local presence for more than 70 years. Today, we provide clients with a range of services from across our franchises that combine specialist knowledge with leadership positions. We have a strong local presence, with offices in São Paulo and Rio de Janeiro.


Our commitment to helping clients in Latin America dates back to the 19th century. As a result of our long-standing presence, we have built long-term and trusted relationships with Latin American industry leaders, financial institutions, governments, family-owned businesses and private clients.

We are committed to building vibrant communities, preserving the environment and promoting an inclusive culture across the globe that benefits people today and for generations to come. To achieve these objectives and maximize giving, our corporate responsibility programs in Latin America reflect our philanthropic goals in the areas of community development, education and arts and culture. Philanthropic efforts support local communities and a number of local best-in-class microfinance and micro-entrepreneurship programs.


J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries. As announced in 2020, JPMorganChase will deploy $2 billion in philanthropic capital around the world by 2025. We also lead volunteer service activities for employees in local communities by utilizing our many resources, including those that stem from access to capital, economies of scale, global reach and expertise.


Ombudsman: +0800 770 0847 / +0800 770 0810 (For hearing impaired)

Banco J.P. Morgan S.A., in compliance with Resolution 4.860/2020 of the Brazilian National Monetary Council, makes available to its customers the following communication channels of the JP Morgan’s Ombudsman in Brazil:

Telephone 0800-7700847

0800-7700810 (For the Hearing Impaired)

E-mail: ouvidoria.jp.morgan@jpmorgan.com

Banco J.P. Morgan S.A. also provides the Ombudsman Manual, the half-yearly reports of the Ombudsman and the User Manual of the Reporting Indications of Illicit Acts Channel on the link: https://www.jpmorgan.com/country/BR/PT/disclosures

Ofertas-Publicas
Servicos-Qualificados

J.P. Morgan Distribuidora de Títulos e Valores Mobiliários S.A. adheres to Anbima’s Qualified Services Code.

Privacy policy

BRAZIL GENERAL DATA PROTECTION LAW

  • If you would like to contact the J.P. Morgan Data Protection Officer for Brazil, please send an email to or via post to: 
    Solange Mendonca, at Brasil.DPO@jpmchase.com or via post at
    Avenida Brigadeiro Faria Lima 3729, Floor 10,
    Sao Paulo, BR-SP, 04538--905, Brazil

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Contact us

  For information regarding J.P. Morgan, please contact us:

For general inquiries and global media contact information, please visit our Global Contacts.

General Supplier Information

Supplier Code of Conduct: we are committed to holding ourselves and our Supplier community to the highest standards of business conduct and integrity. We have a zero tolerance policy for breaches of ethics and expect our Suppliers to adhere to the strict guidelines of our Supplier Code of Conduct.


Minimal Control Requirements: suppliers who have access to sensitive JPMorgan data must generally meet our Minimum Control Requirements before they are able to work with us. Typically, once JPMorgan decides to engage a supplier for goods and services, our Supplier Oversight Services team will perform a risk assessment of the Supplier. The risk assessment helps JPMorgan analyze a supplier’s controls in connection with security, availability, vulnerabilities and system access (among other items).