J.P. Morgan is a global leader in financial services, offering solutions to the world's most important corporations, governments and institutions in more than 100 countries. J.P. Morgan and its foundation donate approximately $200 million a year to non profit organizations around the world. We also lead volunteer service activities for employees in local communities by utilizing our many resources, including those that stem from access to capital, economies of scale, global reach and expertise.
We have had a local presence for nearly 100 years, offering financial services to corporations, governments and institutions through the following local entities: Banco J.P. Morgan S.A., J.P. Morgan Corretora de Câmbio e Valores Mobiliários S.A., J.P. Morgan S.A. - Distribuidora de Títulos e Valores Mobiliários, JPMorgan Chase Bank – São Paulo Branch.
J.P. Morgan´s clients benefit from our specialist knowledge and global strength in Latin America.
Our commitment to helping clients in Latin America dates back to the 19th century. As a result of our long-standing presence, we have built long-term and trusted relationships with Latin American industry leaders, financial institutions, governments, family-owned businesses and private clients.
We have a strong local presence, with offices in São Paulo and Rio de Janeiro.
The services we offer include: Investment Banking, Payments, and Markets.
We provide investment banking services for corporations, financial institutions, institutional investors, and governments. Our solutions encompass mergers and acquisitions, capital raising, and risk management, as well as cash management and multi-currency payments, with automated platforms that enhance process efficiency. We also provide access to global markets, market reports, and trading tools with efficient and personalized execution.
The firm’s corporate responsibility has always been the essence of how we do business, working with integrity and extending our values to our clients and communities. Our ambition is to develop innovative programs that leverage our strengths, resources and expertise in order to maximize our positive impact on society.
Banco J.P. Morgan S.A., in compliance with Resolution 4.860/2020 of the Brazilian National Monetary Council, makes available its Ombudsman channel exclusively to the clients of the institutions which are part of its financial conglomerate (“J.P. Morgan Brazil”) as a last resort channel for demands from clients which have not been resolved by the primary service channels.
J.P. Morgan Brazil does not offer retail services, including bank account, investments, loans, foreign Exchange transactions nor any financial services to individuals in Brazil. J.P. Morgan Brazil Ombudsman channel does not provide information or assistance related to products or services offered by financial institutions located outside Brazil. If you are not a client of J.P. Morgan Brazil and / or if your demand refers to any other matter, please reach out through the appropriate channel available on this website (for example, on Contact Us page).
Telephone1: +0800 770 0847
Telephone for Hearing Impaired1: +0800 770 0810 (Telephone exclusive to hearing impaired person – number for text communication only)
E-mail: ouvidoria.jp.morgan@jpmorgan.com
1Telephone available from Monday to Friday, from 10am to 6pm, except on banking holidays
J.P. Morgan Distribuidora de Títulos e Valores Mobiliários S.A. adheres to Anbima's Qualified Services Code.
BRAZIL GENERAL DATA PROTECTION LAW
J.P. Morgan is located at the below addresses. However, these offices are not open to the general public
Address: Avenida Brigadeiro Faria Lima, nº 3729, 6º (part), 10º (part), 11º, 12º (part), 13º (part), 14º and 15º floors
Phone: +55 11 4950 3700 (Available from Monday to Friday, from 9 am to 6 pm)
Address: Praia de Botafogo, nº 228 – 14º floor – suite 1405 – part
Phone: +55 21 2554 2600 (Available from Monday to Friday, from 9 am to 6 pm)
For more information for J.P. Morgan in Brazil, please contact us: +55 11 4950 3700
For general inquiries and global media contact information, please visit our Global Contacts.
Supplier Code of Conduct: we are committed to holding ourselves and our Supplier community to the highest standards of business conduct and integrity. We have a zero tolerance policy for breaches of ethics and expect our Suppliers to adhere to the strict guidelines of our Supplier Code of Conduct.
Minimal Control Requirements: suppliers who have access to sensitive JPMorgan data must generally meet our Minimum Control Requirements before they are able to work with us. Typically, once JPMorgan decides to engage a supplier for goods and services, our Supplier Oversight Services team will perform a risk assessment of the Supplier. The risk assessment helps JPMorgan analyze a supplier’s controls in connection with security, availability, vulnerabilities and system access (among other items).